1. Dynamics 365 Customer Relationship Management (CRM) implementation
    
   New imports and securities web portal has been innovative and automated functionality for the lodgement of securities has not only positively influenced the strategic direction of Australian Border Force (ABF) but also has benefited Australian industry and community by creating efficiencies and positive interactions with the ABF.

2. Multi-factor Authentication (MFA) and 2FA

Logon experience with

• Microsoft Azure MFA using Microsoft Authenticator app using Smartphone
• Microsoft Windows Hello for Business with either of the following options:
  • Face Logon
  • Fingerprint Logon
  • PIN Logon
• Physical tokens
• Smartcards with FIDO2 certified as a part of Maturity Level 2 compliance